APA Style
Kasmir, S.E., M.M.. (2011).
Etika customer service .
Jakarta:
Rajawali Pers.
Chicago Style
Kasmir, S.E., M.M..
Etika customer service.
Jakarta:
Rajawali Pers,
2011.
Text.
MLA Style
Kasmir, S.E., M.M..
Etika customer service.
Jakarta:
Rajawali Pers,
2011.
Text.
Turabian Style
Kasmir, S.E., M.M..
Etika customer service.
Jakarta:
Rajawali Pers,
2011.
Print.